Support hub

Supersonics Piano support ninja

Need help? Don’t hesitate to ask! Our Supersonics Support Ninjas are here to assist you. Whether you have a question or need assistance with a technical issue, we’re just an email away. Please keep in mind that as we are located in Australia and we operate during regular office hours, our response times may vary depending on your time zone.

  1. Check out our FAQ page first, which contains solutions to common print and digital purchase issues.
  2. If you’re a Pro member in need of support, check out our dedicated Pro support page, which contains solutions to common login, technical, and student access issues.
  3. If you’re a Pro member and need billing support (including updating your payment details and cancelling your membership), head on over to our dedicated billing support page 
  4. If you are experiencing any technical issues in Supersonics Plus, please fill out the dedicated form here
  5. If you’ve received an incorrect or defective printed book, please fill out the dedicated form here 

For all other enquiries, please fill out the form below 🙂

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