Having a problem with your Pro membership or need to know how to get started? Let’s get you on the right track!
If you just need help finding your way around Plus head on over here to watch our walkthrough videos. There are also videos that you can direct your students to watch.
- If you’ve forgotten your Supersonics Plus password you can reset it using the link at the bottom of the login page
- If you are not receiving the password reset email, try adding firstname.lastname@example.org to your email whitelist
- If you are still having issues just contact us and we will manually reset your password for you
Here’s the current list of Plus technical issues and limitations:
- Older devices. Unfortunately Plus will not work well on older devices. If you are running into performance issues try switching devices (remember, Plus will work on your phone, tablet, laptop or PC)
- Printing using browsers on iOS phones and tablets. Printing on an iPad or iPhone using the internet browser is not as good as using the app. Please install the Plus app for optimized printing
Still need some help? Contact us and we’ll get you sorted out 🙂